Privacy Policy

Dar Al Montazah Technical Services LLC
📞 Call Now: 055 312 2859
🌍 Cooling Solutions for Everyone — Expert AC Maintenance & Repair Services

Dar Al Montazah Technical Services LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website or services.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

Full name
Phone number
Email address
Service address
Service requests and appointment details
Communication history (calls, WhatsApp, contact forms)

We only collect information that is necessary to provide our AC, HVAC, ducting, chiller, and water heater services.

2. How We Use Your Information

Your personal information is used strictly for:

Booking service appointments
Providing AC installation, repair, maintenance, and related services
Sending service confirmations and updates
Customer support and follow-ups
Billing and invoicing purposes
Improving our services and customer experience

We do not sell, rent, or trade your personal information to any third parties.

3. Data Protection & Security

We implement strict security measures to protect customer data, including:

Restricted access to authorized staff only
Secure storage of digital records
Safe communication channels for customer interaction
Controlled internal data handling procedures

We take all reasonable steps to prevent unauthorized access, misuse, or disclosure of your personal data.

4. Sharing of Information

We only share customer information when:

It is required to fulfill a service request
It is legally required by government or regulatory authorities
It is necessary for billing or payment processing

We never share customer information for marketing or advertising purposes without consent.

5. Cookies & Website Tracking

Our website may use cookies to:

Improve website performance
Enhance user experience
Analyze website traffic

Cookies do not collect personally identifiable information unless voluntarily provided by the user.

6. Third-Party Services

Our website and advertisements may be linked to third-party platforms such as Google Ads, WhatsApp, and social media platforms. We are not responsible for the privacy practices of these external websites.

7. Customer Rights

Customers have the right to:

Request access to their personal data
Request correction of incorrect information
Request deletion of their data where legally applicable
Withdraw consent for data use at any time

Requests can be made by contacting us directly using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted directly on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

Dar Al Montazah Technical Services LLC
📍 Dubai, UAE
📞 Phone: 055 312 2859